How does the 30 Day Trial work?
Knowledge Base > FAQ's > How does the 30 Day Trial work?
By Jeroen van Meeuwen on September 16, 2017

Kolab Now offers a risk-free 30 Day Trial.

A complete registration requires payment to activate your account — just like an order for an item from any website requires you to pay prior to your order going through.

At least EU citizens, but other consumers as well, may be entitled to full reimbursement; you may have similar protections in place:

If you bought a good or a service online or outside of a shop (by telephone, mail order, from a door-to-door salesperson), you also have the right to cancel and return your order within 14 days, for any reason and with no justification.

Your Europe, retrieved September 16th, 2017

Kolab Now is a friendly business, and will let you cancel your account purchase within 30 days, even if you don’t have the right.

Should you decide that Kolab Now is not for you, for whichever reason, then please do cancel your purchase;

  • After deleting your account within the 30 days, send an email to with your customer account number.

We will reimburse your payment in full.

While you are not required to give any reason, naturally we’re interested in why Kolab Now is not for you. If you could allow us to improve our services by stating your reason to leave, that would be much appreciated!

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