Outlook 2016 over ActiveSync Setup Guide

This articles guides you through the setup of an Exchange ActiveSync account hosted with Kolab Now, using Outlook 2016. Regrettably, Outlook 2016 does not support automatic discovery for accounts that use ActiveSync — please bugger Microsoft about that lack of support.

Click the Start button and type in control panel in the bottom search line. This opens the Control Panel

Select User Accounts

Selecting Mail (MicroSoft Exchange 2016)(32-bit) will open the Email Account Configuration window.

Select Email accounts (Setup email accounts and directories)

Select New to add a new account to the list of existing accounts.

Select Manual Setup or additional server types.

Choose [Next>]

Select to connect via Exchange ActiveSync.

Click [Next>]

Now enter the valid connection information for the account.

Please note that:

  • The login is your Kolab Now login (e.g. john.doe@kolab.org).
  • No matter which domain your account is related to (e.g. @kolab.org), the Mail server is always apps.kolabnow.com

Click [Next>]

The setup proceeds to test the connection.

Click [Close]

It’s done.

Click [Finish]

Open Outlook and see the new account folders in the folder list.


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  1. any tip to configure Active Sync for Outlook 2016 MAcOs (High Sierra). We cant connect over ActiveSync using outlook 2016

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