These Frequently Asked Questions apply to Kolab Now and are either regularly submitted to our Support team by users and customers, or require a proper, long, detailed answer.
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Kolab Now users can create one or more aliases for their email. The alias needs to be available (e.g. not already in use by another user), and the fully qualified name needs to be within a domain available to the user and hosted in the Kolab Now infrastructure. This means that firstname.lastname@example.org can make the alias email@example.com or firstname.lastname@example.org – but not email@example.com (the domain mykolab.com is available on the Kolab Now infrastructure, but example.com is not).