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When exporting contacts from Google my groups are lost. Can you help me?
By Jeroen van Meeuwen on September 16, 2017
The export of the Google address books does not include group information.
Therefore, all exported contacts will end up without information about which group they have belonged to.
There is nothing Kolab Now can do about this, and the issue should probably be reported to Google.
One workaround is to export and import contacts per group. That is not as convenient as exporting it in one go, but it could be less work than assigning each contact to each group individually. Please create the same contact groups in Kolab Now as in your Google account. Then export contacts on a per group basis and import them to an appropriate group. Repeat the same procedure for each group.