Setting up an ActiveSync client
Knowledge Base > Documentation > Setting up an ActiveSync client
By Mads Petersen on October 12, 2018

Kolab Now supports the use of the ActiveSync protocol for client connection. This knowledge base article is a short generic description of the setup procedure followed by a list of articles that describes how to do so on some well known clients.

Common for them all is the requirement of support for TLS 1.1 and later in the client / OS.

Generic ActiveSync setup guide

ActiveSync is added through a new account on the device/ in the client. Where as the names and listings might vary on different devices, this is a very generic description of the procedure:

Try to find:  “Settings” -> “Accounts”

  1. Choose “Add account”
  2. Tap “Advanced” (on some devices “Manual Setup”)
  3. Choose “Microsoft Exchange ActiveSync” (or similar)
  4. Supply the following settings and values:
Setting Value
Description: Kolab Now, or anything of your choosing
Domain: The domain part of your email address
Username: Your full email address
Password: The password for your account
Server Address
Port: 443
Use SSL: On

Known ActiveSync client setup guides

Android ActiveSync setup guide

iPhone ActiveSync setup guide

Outlook 2016 on Windows 10 setup guide

Windows 10 mail client setup guide

Android Outlook setup guide

You want to setup another client? Please take a look at this knowledge base article.

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